Privacy Policy

Privacy Policy

Introduction

Welcome to https://littleton-american-sign-language-therapy.denvermentalhealthcare.com (hereinafter referred to as “Littleton ASL Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links on our website, which may have separate privacy policies governing their data collection practices.

Processing Activities

This Privacy Policy guides how we handle personal information when:

  1. Using Our Services: When you enroll as an authorized user in any of our applications or services.
  2. Visiting Our Websites: Every time you access and interact with our websites, whether through a computer, mobile device, or any other means.
  3. Communication: When you choose to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: This may comprise your name, username, and email address used to create an account on our platforms.
  • Payment Details: Any financial information you provide for transactions, including credit card numbers, billing addresses, and payment history.
  • Financial Records: We may store records related to payments, refunds, or other financial transactions with our services.
  • Purchase Data: Information about your purchases, such as products or services acquired through our platform.
  • Mobile Device Identifiers: Unique identifiers from your mobile device (e.g., IP address, device ID) for the purpose of providing and improving our services.
  • Location Data: Your geographic location data when you use our location-based services or consent to sharing it.
  • Feedback and Reviews: Comments, suggestions, and ratings you provide to help us enhance our products and services.
  • Social Media Information: Details obtained from social media platforms (if linked to your account) for the purpose of personalizing content.
  • Product Preferences: Your choices regarding products or services we offer, including any customization options selected.

We collect this data through various methods: user input forms, registration processes, interactions with our support team, automated tracking technologies (e.g., cookies), and third-party service providers who assist in data collection (subject to their privacy policies).

Cookies

Cookies are small text files stored on your browser by websites you visit. We use cookies for several reasons:

  1. Strictly Necessary: These ensure the basic functions of our website, like remembering your login details and maintaining session continuity.
  2. Preferences: Customizing user preferences to provide tailored content and experiences.
  3. Analytics: Tracking aggregate user behavior to optimize our platform’s performance and enhance user experience.

You have control over non-essential cookies through our Cookie Manager, allowing you to manage your cookie preferences.

Retention and Deletion

The duration for which we store personal data depends on various factors, including legal requirements and the purpose of collection. We retain data only as long as necessary for:

  • Providing services and fulfilling transactions.
  • Complying with legal obligations.
  • Conducting analytics and improving our platform.

Once the data is no longer required for these purposes, we delete or anonymize it to protect your privacy.

Security Measures

We implement robust security protocols to safeguard personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption technologies to secure sensitive data during transmission and storage.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18. If we discover any such data on our systems, it will be immediately deleted.

Your Rights (Subject to Local Regulations)

Depending on your location, you may have specific rights regarding personal data:

  • Access: The right to request access to and review the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure/Right to be Forgotten: Requesting the deletion of your personal data in certain circumstances.
  • Restriction: Limiting the use of your personal data under specific conditions.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for legitimate interests.
  • Non-Discrimination: The right to be free from discriminatory practices when exercising your privacy rights.
  • Apples/Complaints: Filing appeals or complaints with our privacy team regarding data processing activities.

To exercise these rights, please contact our Data Protection Officer using the information provided in the ‘Contact Us’ section below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions related to privacy, data security, or this policy, please contact us:

  • Email: contact@littleton-american-sign-language-therapy.denvermentalhealthcare.com
  • Mailing Address: Littleton American Sign Language Therapy, Privacy Policy Inquiries, [Mailing Address], Colorado, USA